8:30 on a Wednesday morning – I was held up at a petrol station in 311 Road southbound near Umm Suqeim exit for about 45 minutes. I refilled my tank and when I was about to pay, none of my debit cards were on my wallet. I only have 70 cash, 25 dirhams short of my total bill.
I approached the service crews in the nearby bakery. Without hesitation they offered to pay the 25 using their staff allowance card because they don’t have cash on hand. We went to the manager and he questioned the staff’s gesture, iterating that “it is not allowed in the company policy.” I was appalled by his so-called policy.
The staff told me not to worry, there is another solution – collect cash from her colleagues and the other service crews. She managed to collect 25 dirhams from 4 people. They did not even ask me for any assurance that I will pay them back. NO, not a single word to pay them back actually.
I told them I’ll be back the next day to give them back what I borrowed. They told me not to worry. Wow! Thank you Diana from the coffee shop, Diana and Jeannine from the bakery and Jeremy from tyre store for contributing your available cash, and for the willingness and heart to help. God bless you.
God really provides when you are dependent on Him. I am in awe that lower income employees would come to the aid of a random stranger like me without hesitation.
When “company policies” prevail over good will, good hearts won’t be defeated.
So I handed the payment to the gasoline boy as the manager looks from afar with an eye of verification.
I left calmly.
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Gulf News picked up the story, and contacted the petrol station, but the manager refused to talk, insisting another “policy” that he’s not authorized to speak to media.